https://act.jhatkaa.org/campaigns/pay-delivery-partners
Swiggy and Zomato have time and again stated that they have healthy work practices like facilitating the workers to log in and log off when they wish to. However, workers have reported that hey are loaded with pressures like 'login shifts', mandatory peak-time logins, weekend work, and a very strict cap on order cancellations. Let’s get together and call out the this facade created by these giants.
Because they are branded as “partners”, they do not benefit from the labour rights like minimum wages. However, the Union Budget 2020-21 is introducing a reform for e-commerce and ride-hailing firms. It has immense potential to make things better for blue-collar jobs. Since the laws are still under formation, it is a good time to ask the Finance Ministry and Ministry of Corporate Affairs to look into the matter.
India’s gig economy workers to get social security for the first time
https://economictimes.indiatimes.com/tech/startups/budget-2021-indias-gig-economy-workers-to-get-social-security-for-the-first-time/articleshow/80633561.cms Feb 26, 2021
We are slaves to them’: Zomato, Swiggy delivery workers speak up against unfair practices https://www.newslaundry.com/2021/08/14/we-are-slaves-to-them-zomato-swiggy-delivery-workers-speak-up-against-unfair-practices
They are battling job insecurity, variable pay, low base pay, increasing fuel prices, and inconsistency in incentive payments.
ByTanishka Sodhi 14 Aug, 2021
Over the last two weeks, Zomato and Swiggy delivery workers have been taking to social media to speak up against the alleged exploitative practices of the two companies. The protest was a long time coming.
How Swiggy threatened to “suspend” protesting Delhi workers after second pay cut in seven months https://caravanmagazine.in/news/swiggy-pay-cut-delhi-worker-delivery-protests-aigwu
Nishant Kauntia 27 August 2020
Swiggy strike is a reminder that service aggregators care little for workers’ rights https://www.newslaundry.com/2020/09/02/swiggy-strike-is-a-reminder-that-service-aggregators-care-little-for-workers-rights
Companies will always resist paying fair wages and benefits to gig workers. They must be legally compelled to do so. ByVinay Aravind 02 Sep, 2020
The aggregators have introduced innovative services that have undeniably improved for consumers the experience of availing these services. Using smartphones and widespread connectivity, they have transformed how people use services such as taxis and food delivery. However, this has taken place in an unregulated environment where the workers are entirely at the mercy of the companies.
For instance, the aggregators can and do frequently make changes to how they compensate their workers, often to their disadvantage.
As they do elsewhere, the aggregators in India have painstakingly designed their relationships with their workers to skirt any benefits and protections afforded them by the legal system. They are designated “partners”. Their contracts are typically framed such that the workers use the aggregator’s technology as a service and, in return, pay the aggregator a chunk of the money they get from their customers.